Contact information

Contact — Tidez *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; } :root { --white: #ffffff; --black: #0a0a0a; --gray-50: #f9f9f7; --gray-100: #f2f2ef; --gray-200: #e5e5e1; --gray-400: #b0b0aa; --gray-600: #6e6e68; --accent: #1a5c7a; --accent-light: #2478a0; --font-main: 'DM Sans', sans-serif; --font-mono: 'DM Mono', monospace; } body { font-family: var(--font-main); background: var(--white); color: var(--black); -webkit-font-smoothing: antialiased; } .page-wrap { max-width: 1000px; margin: 0 auto; padding: 80px 40px; } .eyebrow { font-family: var(--font-mono); font-size: 10px; letter-spacing: 0.16em; text-transform: uppercase; color: var(--accent); margin-bottom: 16px; } h1 { font-size: 48px; font-weight: 300; letter-spacing: -0.03em; color: var(--black); margin-bottom: 12px; line-height: 1.05; } .page-sub { font-size: 16px; color: var(--gray-600); line-height: 1.65; max-width: 480px; margin-bottom: 64px; } /* ── GRID ── */ .contact-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 48px; align-items: start; } /* ── INFO COLUMN ── */ .info-col { display: flex; flex-direction: column; gap: 24px; } .info-card { background: var(--gray-50); border: 0.5px solid var(--gray-200); border-radius: 16px; padding: 28px 32px; } .info-card-label { font-family: var(--font-mono); font-size: 9px; letter-spacing: 0.14em; text-transform: uppercase; color: var(--gray-400); margin-bottom: 12px; } .info-card-value { font-size: 16px; font-weight: 400; color: var(--black); margin-bottom: 4px; line-height: 1.5; } .info-card-note { font-size: 13px; color: var(--gray-600); line-height: 1.6; margin-top: 6px; } .info-card a { color: var(--accent); text-decoration: none; } .info-card a:hover { color: var(--accent-light); } .hours-row { display: flex; justify-content: space-between; font-size: 14px; color: var(--gray-600); padding: 6px 0; border-bottom: 0.5px solid var(--gray-100); } .hours-row:last-child { border-bottom: none; } .hours-row span:first-child { color: var(--black); } .disclaimer-card { background: var(--black); border-radius: 16px; padding: 28px 32px; } .disclaimer-card .info-card-label { color: rgba(255,255,255,0.35); } .disclaimer-card .info-card-note { color: rgba(255,255,255,0.55); font-size: 12px; } /* ── FORM COLUMN ── */ .form-col { background: var(--white); border: 0.5px solid var(--gray-200); border-radius: 20px; padding: 40px; } .form-title { font-size: 20px; font-weight: 400; letter-spacing: -0.01em; color: var(--black); margin-bottom: 8px; } .form-sub { font-size: 13px; color: var(--gray-600); margin-bottom: 32px; line-height: 1.6; } .form-group { margin-bottom: 20px; } .form-label { font-family: var(--font-mono); font-size: 10px; letter-spacing: 0.1em; text-transform: uppercase; color: var(--gray-400); display: block; margin-bottom: 8px; } .form-input { width: 100%; background: var(--gray-50); border: 0.5px solid var(--gray-200); border-radius: 10px; padding: 12px 16px; font-family: var(--font-main); font-size: 14px; color: var(--black); outline: none; transition: border-color 0.2s; -webkit-appearance: none; } .form-input:focus { border-color: var(--accent); background: var(--white); } .form-input::placeholder { color: var(--gray-400); } textarea.form-input { resize: vertical; min-height: 120px; } .form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; } .form-select { width: 100%; background: var(--gray-50); border: 0.5px solid var(--gray-200); border-radius: 10px; padding: 12px 16px; font-family: var(--font-main); font-size: 14px; color: var(--black); outline: none; -webkit-appearance: none; cursor: pointer; } .btn-submit { width: 100%; background: var(--accent); color: var(--white); border: none; border-radius: 100px; padding: 14px 28px; font-family: var(--font-main); font-size: 14px; font-weight: 500; cursor: pointer; transition: background 0.2s; margin-top: 8px; } .btn-submit:hover { background: var(--accent-light); } .form-disclaimer { font-size: 11px; color: var(--gray-400); line-height: 1.6; margin-top: 16px; text-align: center; } .divider { height: 0.5px; background: var(--gray-200); margin: 64px 0 0; } .footer-note { font-family: var(--font-mono); font-size: 11px; color: var(--gray-400); text-align: center; margin-top: 32px; line-height: 1.7; } @media (max-width: 768px) { .contact-grid { grid-template-columns: 1fr; } .form-row { grid-template-columns: 1fr; } h1 { font-size: 36px; } }
Tidez — Contact

Get in touch.

Questions about our compounds, orders, or COA documentation? Our team responds to all research inquiries within 1–2 business days.

Email
General inquiries, order support, and COA requests.
Phone
Available during business hours. Leave a voicemail and we'll return your call within 1 business day.
Mailing Address
Tidez
[Street Address]
[City, State ZIP]
Do not send product returns without prior written authorization.
Business Hours
Monday – Friday9:00 AM – 5:00 PM CST
SaturdayClosed
SundayClosed
Federal HolidaysClosed
Research Inquiries Only
Tidez staff are not licensed medical professionals and cannot provide medical advice, dosage guidance, or recommendations for human use. All products are for in vitro research use only. We will not respond to inquiries seeking medical or clinical guidance.
Send us a message
Fill out the form below and a member of our team will be in touch shortly.
First Name
Last Name
Email Address
Order Number (if applicable)
Inquiry Type Select a topic Order Status / Tracking Product Information Certificate of Analysis (COA) Return / Replacement Request Billing Question Wholesale / Bulk Inquiry Other
Message
Send Message
By submitting this form you confirm you are 18+ years of age and that your inquiry is related to legitimate research use only. Tidez does not provide medical advice.